Last week we met with Ben Atha, a Young People’s Worker at Trafford Council, who works closely with Talkshop in Sale, Manchester, to clarify exactly what he wants to achieve from the project and where improvements are needed. After preparing key questions ahead of the meeting, we were able to align on his goals, identify areas to strengthen, and agree on clear next steps. It was a productive conversation that laid a strong foundation for delivering a meaningful proposal for the young people using the service.